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Lying on your resume

Steve Blank, lecturer, Haas School of Business | July 30, 2012

It’s not the crime that gets you, it’s the coverup.
Richard Nixon and Watergate

Getting asked by reporter about where I went to school made me remember the day I had to choose whether to lie on my resume.

I Badly Want the Job
When I got my first job in Silicon Valley it was through serendipity (my part) and desperation (on the part of my first employer.)  I really didn’t have much of a resume – four years in the Air Force, building a scram system for a nuclear reactor, a startup in Ann Arbor Michigan but not much else.

It was at my second startup in Silicon Valley that my life and career took an interesting turn. A recruiter found me, now in product marketing and wanted to introduce me to a hot startup making something called a workstation. “This is a technology-driven company and your background sounds great. Why don’t you send me a resume and I’ll pass it on.” A few days later I got a call back from the recruiter. “Steve, you left off your education.  Where did you go to school?”

“I never finished college,” I said.

There was a long silence on the other end of the phone. “Steve, the VP of Sales and Marketing previously ran their engineering department. He was a professor of computer science at Harvard and his last job was running the Advanced Systems Division at Xerox PARC. Most of the sales force were previously design engineers. I can’t present a candidate without a college degree. Why don’t you make something up.”

I still remember the exact instant of the conversation. In that moment I realized I had a choice. But I had no idea how profound, important and lasting it would be. It would have been really easy to lie, and what the heck the recruiter was telling me to do so. And he was telling me that, “no one checks education anyway.” (This is long before the days of the net.)

My Updated Resume
I told him I’d think about it. And I did for a long while. After a few days I sent him my updated resume and he passed it on to Convergent Technologies. Soon after I was called into an interview with the company. I can barely recall the other people I met, (my potential boss the VP of Marketing, interviews with various engineers, etc.) but I’ll never forget the interview with Ben Wegbreit, the VP of Sales and Marketing.

Ben held up my resume and said, “You know you’re here interviewing because I’ve never seen a resume like this.  You don’t have any college listed and there’s no education section.  You put “Mensa” here,” – pointing to the part where education normally goes. “Why?” I looked back at him and said, “I thought Mensa might get your attention.”

Ben just stared at me for an uncomfortable amount of time. Then he abruptly said, “Tell me what you did in your previous companies.” I thought this was going to be a story-telling interview like the others. But instead the minute I said, “my first startup used CATV coax to implement a local-area network for process control systems (which 35 years ago pre-Ethernet and TCP/IP was pretty cutting edge.) Ben said, “why don’t you go to the whiteboard and draw the system diagram for me.”  Do what? Draw it?? I dug deep and spent 30 minutes diagramming trying remember headend’s, upstream and downstream frequencies, amplifiers, etc.  With Ben peppering me with questions I could barely keep up. And there was a bunch of empty spaces where I couldn’t remember some of the detail. When I was done explaining it I headed for the chair, but Ben stopped me.

“As long as you’re a the whiteboard, why don’t we go through the other two companies you were at.”  I couldn’t believe it, I was already mentally exhausted but we spent another half hour with me drawing diagrams and Ben asking questions. First talking about what I had taught at ESL – (as carefully as I could.) Finally, we talked about Zilogmicroprocessors, making me draw the architecture (easy because I had taught it) and some sample system designs (harder.)

Finally I got to sit down.  Ben looked at me for a long while not saying a word. Then he stood up and opened the door signaling me to leave, shook my hand and said, “Thanks for coming in.” WTF? That’s it?? Did I get the job or not?

That evening I got a call from the recruiter. “Ben loved you. In fact he had to convince the VP of Marketing who didn’t want to hire you. Congratulations.”

Three and a half years later Convergent was now a public company and I was a Vice President of Marketing working for Ben. Ben ended up as my mentor at Convergent (and for the rest of my career), my peer at Ardent and my partner and co-founder at Epiphany.  I would never use Mensa again on my resume and my education section would always be empty.

But every time I read about an executive who got caught in a resume scandal I remember the moment I had to choose.

Lessons Learned

  • You will be faced with ethical dilemmas your entire career
  • Taking the wrong path is most often the easiest choice
  • These choices will seem like trivial and inconsequential shortcuts – at the time
  • Some of them will have lasting consequences
  • It’s not the lie that will catch up with you, it’s the coverup
  • Choose wisely

Comments to “Lying on your resume

  1. Great anecdote, with a simple lesson that can be tempting to ignore in certain contexts — don’t lie. This applies as much to personal contexts as it does to professional ones. Lying isn’t just wrong, but, the repercussions are enormously damaging and inevitably will catch up with you. And, when they do, they will ruin your reputation, damage your relationships and burn bridges of trust that took time and effort to build, perhaps irreparably.

    As has often been said, with respect to any field, one’s reputation is the most important asset one has. The minute you destroy that, you have nothing.

  2. Steve, your story is both telling and exemplary. Thanks for sharing it.

    PS: That sounds exactly like Ben W! Good for him, and for you.

  3. Fantastic story. I did not know what “Mensa” is, did Ben know?

    I came to this page because I could not make up my mind about lying on my own resume – just finished customizing one of these samples.

    I have the answer now, thank you.

  4. I don’t remember your interview but I certainly remember you as the VP of Sales and Marketing at Convergent. I was truly amazed of the volume of work you generated in a short amount of time. And the end product was really good. It was a pleasure to work with you.

    Linda (Ben’s former secretary)

  5. thank you for the information you have provided, this information is very helpful, Greetings comrades..

  6. I randomly came across this blog entry and I found it very interesting. I have a college degree, and I understand why some companies might prefer someone with a computer science degree. But for a tech company, usually they are most concerned with your ability to write code, what different languages you can proficiently write code in, and a proven track record of success on past projects. If your going to be building a website, programming, or something of that nature what matters is that you can do the job efficiently. And whether or not you have the technical skills is often separate from educational background.

  7. Honesty is the best Policy! A proven fact. Good to hear this story.

    I can relate ‘cos once in my college life some of my classmates put some irrelevant stuffs that can make their resume looks good. Just to sell themselves and let the interviewee amaze with their background and yet they cannot attain or they cannot really do those things they wrote on their background

    For me, we should be honest for what are those things that we can really do. We know ourselves better and we all know what are those things that we can make better.

  8. I think resume should be based on actual facts unlike now days people are putting stuff which are irrelivent…

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