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When product features disappear – Amazon, Apple, Tesla and the troubled future for 21st century consumers

Steve Blank, lecturer, Haas School of Business | November 21, 2013

One of the great innovations of the 21st century are products that are cloud-connected and update and improve automatically. For software, gone are the days of having to buy a new version of physical media (disks or CD’s.) For hardware it’s the magical ability to have a product get better over time as new features are automatically added. … Continue reading »