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Is burnout the best business model?

Christina Maslach, professor emerita, psychology | September 2, 2015

By Christina Maslach and Cristina Banks In the recent New York Times article “Inside Amazon,” Amazon claims that its culture is peculiar. Actually, it is peculiarly American. There is a long history, in many U.S. workplaces, of carving business success out of the dedication and self-sacrifice of workers. As practiced, this model reflects the philosophy of American … Continue reading »